Customer care
Contact Us
Our customer-care team can help with orders, delivery, subscriptions, returns, and general product questions.
Email support
Email support@clascoteronex.com. Include your order number when contacting us about an existing purchase. We will reply to the email address used for your order.
Subscription requests
To pause or cancel a subscription, email us before the next scheduled renewal date shown in your order confirmation. We will confirm when the request has been completed.
Product questions
Customer care cannot provide medical advice. If you have a scalp condition, use prescription products, are pregnant, or are nursing, consult a qualified healthcare professional before use.
Questions? Email support@clascoteronex.com.
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